MEMBERSHIP IS CURRENTLY RESTRICTED TO PERSONS WITH A VALID ACCESS CODE.
Membership and Fee Policy
Summary
PLEASE READ THESE FEE TERMS CAREFULLY. When you accepted the Terms of Use you agreed to pay the fees described here.
Certain LVL Services are provided as a monthly Membership. Your Membership begins when you have funded your account. When you first fund your account, your Membership will commence, and your Membership Fee shall be collected.
All LVL Memberships end on the last day of the month, and auto-renew on the first day of the next month. You must cancel your LVL Membership by transferring funds off LVL, before your membership renews, in order to avoid the billing and deduction of the next month’s Membership Fees from your account.
Account holders who do not have sufficient funds in their account for a LVL Membership remain obligated to pay for any other Services they consume at the rates described below.
Membership Commencement
Your LVL Membership commences when you have funded your account with Digital Assets.
If, at the time your LVL Membership is to renew, you have no Digital Assets in your account, your LVL Membership will have be deemed cancelled by you, and you will have limited access to the Services.
Billing Cycle
LVL Membership Fees shall be charged on a monthly basis, and deducted from your Hosted Wallet, or other payment method you provide to us. Your LVL Membership Fee shall be deducted from your Hosted Wallet, or other payment method, at the commencement of your LVL Membership. Membership Fees are fully earned upon payment.
Your first month’s pro-rated Membership Fee shall free for any memberships that commence after the 1st day of the month. For example, if your membership commencement date is the 7th of the month, then your first month’s Membership Fee shall be free from the 7th of the month to the last day of the month. Thereafter, your membership fee shall be the full Membership Fee, and will be deducted from your account on the first day of the month. LVL uses UTC 00:00 (midnight) as the start of a day.
Cancellation
You can cancel your LVL Membership at any time, and will continue to have access to the Services through the end of your monthly billing period. We do not provide refunds or credits for any partial month Membership periods.
To cancel your LVL Membership, simply withdraw the TOTAL of your Digital Assets from your Hosted Wallet(s) prior to the first of the month.
Digital Assets have varying network and administrative processing times. Withdrawal requests for the total account value made by the member within one day of membership fee assessment may not be fully processed by the time of the monthly membership fee assessment. Any assets that remain on LVL at the time of the Membership Fee assessment are subject to the Membership Fee.
Renewal after cancellation
If, at any time you would like to renew a cancelled LVL Membership, simply fund your account with the required value of Digital Assets, and your Membership will re-commence as of the time you sufficiently funded your account.
Please note, if you renew your LVL Membership after cancellation, you may no longer be eligible for certain previously applied discounts. Please see your account page for for information about any discount or promotion applied to your account or membership fee.
Changes to fees and membership plans
We reserve the right to change our membership or subscription plans, or adjust the pricing for Membership Fees, or any other fees, in any manner at any time as we may determine in our sole discretion. Any price changes shall take effect following notice to you unless otherwise indicated in writing in such notice.
No refunds
Payments and Membership Fees are nonrefundable, and there are no refunds or credits for partially used Membership periods. However, you will continue to have access to your account and certain Services through the end of your billing period. If, for any reason, we do provide a refund, discount, or other consideration (“Credits”) to some or all account holders, such provision of credits in one instance does not entitle you to credits in the future for similar instances. Any such granting of credits shall be at our sole and absolute discretion, and it does not obligate us to provide credits in the future, under any circumstance.
Fees
Membership Fee
$9.00 USD Equivalent in Digital Assets
Membership Fees shall be collected in Bitcoin. If no Bitcoin is available, or insufficient Bitcoin is available, in your Hosted Wallet, we shall deduct your Membership Fee from one of, or some combination of, the other Digital Assets in your Hosted Wallet(s).
If, at the time the Membership Fee is collected, the USD value of the available Digital Assets in the hosted wallet is less than the Membership Fee amount that is due, LVL shall collect the available funds, and your Membership shall be deemed cancelled by you at that time. For example, if you have $3.00 USD equivalent in your Hosted Wallet at the time the Membership Fee is collected, LVL shall collect the $3.00, the funds in your Hosted Wallet shall be $0, and your Membership will have been cancelled by you.
Membership Fee - Discounts and Promotions
LVL may offer discounts and promotions from time to time. Please see your account page for for information about any discount or promotion applied to your account or membership fee.
Trading Fee
NONE
LVL Members do not pay trading fees for orders placed on LVL. You must have an active LVL Membership and sufficient funds in your account to trade.
Maker Fee
NONE
LVL Members do not pay trading fees for orders placed on LVL. You must have an active LVL Membership and sufficient funds in your account to trade.
Taker Fee
NONE
LVL Members do not pay trading fees for orders placed on LVL. You must have an active LVL Membership and sufficient funds in your account to trade.
Deposit Fee (Digital Asset)
NONE
LVL Members do not pay fees for deposits of Digital Assets into their accounts
Deposit Fee (Fiat)
We do not support the deposit or withdrawal of government-backed currencies into or out of customer accounts at this time.
Withdrawal Fee (Digital Asset)
LVL assesses a Withdrawal Fee of $2.00 USD equivalent in Digital Assets. For withdrawals with a value greater than $1,000 USD equivalent, a Large Withdrawal Fee is applied. The Large Withdrawal Fee is 20BPS (0.0020) and is assessed upon the amount of the withdrawal exceeding $1k. Withdrawal fees support multi-signature security built with Bitgo.
Withdrawal Minimum (Digital Asset)
The minimum withdrawal size is $3.00 USD equivalent.
Withdrawal Fee (Fiat)
We do not support the deposit or withdrawal of government backed currencies into or out of customer accounts at this time.
Paper Copies of Communications
$50 per page
Last updated date
19 August 2019