To close your LVL account, which will close your LVL checking account, and prevent accessing the account moving forward, please first withdraw any remaining funds from your account, and unlink any connected bank accounts. You can unlink an account by going to the Transfer screen, press and hold down on a linked account, and press Unlink.
Then, you can reach out to our support team by email and request your account be cancelled, we will follow up and confirm once completed. Be sure to email us from your LVL account email: firstname.lastname@example.org
Information provided by a user to open an account is required to be retained by LVL for a period of 5 years.